Refund Policy

Last updated: November 14, 2026

Not happy with your StemFlare lights? Email [email protected] within 30 days of delivery and we'll help.

Returns

Items should be unused and in their original packaging. We'll reply with return instructions. Once we receive the return, we refund the original payment method.

Damaged or faulty items

If anything arrives damaged or doesn't light up, email us a photo or short video within 7 days of delivery and we'll send a replacement or refund at no cost to you.

Refund timing

Refunds are issued through Whop to your original payment method. Your bank may take 5–10 business days to show it.